Congress has effectively banned purchasing vapes on-line with new regulations.

It is with great sadness that we at Juicemafia must share the news that as of March 28th, 2021 we will be suspending retail sales.   

As part of the “Consolidated Appropriations Act, 2021,” in the most recent COVID-19 relief bill signed into law on December 27, 2020, Congress amended the Prevent All Cigarette Trafficking (“PACT”) Act to apply to e-cigarettes and all vaping products.  

In short this makes it illegal for all vaping products and accessories to be shipped via the USPS.  Adding to this shipping challenge, FedEx and UPS have announced they will no longer accept vaping shipments as of March 1, and April 5th, respectively.  Finally, the PACT act requires monthly submissions of all vaping purchases (your name, address, and items ordered) to each state monthly.  A single  mistake in filing is subject to a $10,000 fine per shipment, as well as criminal prosecution by the ATF.

We are still working to determine if there is a path forward so that you don't lose access to the products you have historically gotten from us that are not currently carried by your local "Brick & Mortar" shops.  Please encourage your local vape shop to contact us about carrying our products in their stores.

Thank you very much for your patronage over the last eight years.  It has been our great pleasure helping each of you with your vaping needs.

Sincerely,
Dave & Joanne
Owners, Juicemafia

28 Comments

Sue Rosenberger

Date 4/17/2021

I cannot express effectively how panicked I have been since I logged in on the 1st to make my monthly order and saw your announcement. ??????. Accordingly I've been trying to talk toy local vape stores and am having one helluva time getting them to even listen to me before they blow me off. Is there any chance JM has a brochure or booklet or something I can give to my local vape store owners to represent you better than me begging them to order from you because their current juices suck? Of NOT, then PLEASE consider creating such a thing. And when you do I would like 6 copies of said brochure/booklet to restart that campaign!! Not having access to your products is certainly making my day-to-day vaping much less satisfying. -Rosie Long time customer ??

Chris Hay

Date 5/24/2021 7:34:44 PM

I find that I can still buy other juice online, but I want yours. I don't understand.

David Adams

Date 5/5/2021 12:45:44 PM

All they need to do is email or call us and we'll send them pricing and some samples.

chris S klusak

Date 4/23/2021

I sent u guys a couple txt tried to call u...my tattoo shop is closed so I'd like to b a brick and mortar and I'll carry your product line exclusively...not gonna order start up product that didn't work last time...just a few bottles of a few flavors that sold, some starter mods and coils and batteries... I'm planning on having customers place their orders as u guys ship fast to Iowa so wait times will b acceptable and I won't end up with a bunch of product that I have to sell at a loss, my account won't log in so lmk if I need to get my tobacco permit sent to u in order to reopen my account...there is no business license required where I live I checked that out last time I got the permit

David Adams

Date 5/5/2021 12:47:06 PM

Hi Chris....contact Joanne at 574-250-7599 and she can try and get you going again.

gary b sherman

Date 4/27/2021

Holy smoke!! I didn't know that you are not able to ship my vape juice to me. I live in Boca Raton, Florida, zip code 33443. Can you give me a name and address of a brick and mortar vape shop in my area that carries your juice? I would greatly appreciate a prompt response, as I am running very low on juice. I buy Rosso 12 mg max vg and Higheay 4 12 mg high vg as well, both in 100 ml size. Thank you for being there all of this time for me.

David Adams

Date 5/5/2021 12:44:32 PM

A shop in Coral Springs called Smoke this Too used to carry our products and have said they may start again.

Elizabeth Finn

Date 4/29/2021

Hi there. Thank you so much for making such a quality product. I'm fairly certain I've been a customer since 2015 (minus 2 pregnancies)! Vaping helped me quit smoking cigarettes and completely quit nicotine when pregnant, and you were a part of that. I'm so sad to see your online retail shop close and I hope that you can find a path forward. Best of luck!

Michelle Shelton

Date 5/29/2021 7:01:25 PM

Anyone near Augusta Geogia or Aiken South Carolina carry your products? My husband will only use your menthol vape. He says everything is trash. Let me know, and thank you!!

David Adams

Date 5/5/2021 12:47:58 PM

Thank you for the kind words and your business over the years!

Sue Rosenberger

Date 5/1/2021

I see you deleted all of our accounts now too? That is so sad. Are you not even hoping or wanting to continue online sales? I've been holding on to hopes that you'd find a way and things could go back to normal.... meaning I could start ordering my faves from you again. I have posted here before but I don't see any comments from anyone here so maybe you're no publishing them but I hope you're at least reading them. I'm able to order from other sites that post this announcement and manage to verify age. Maybe you can too??? "PACT ACT Vape Mail Announcement Starting March 27, all packages will require Adult Signature (21+) upon delivery with I.D. check."

David Adams

Date 5/5/2021 12:50:59 PM

Hi Sue, Until the government puts out clear guidance, we're not willing to risk getting fined and facing criminal charges. Other sites may want to take that chance, but we've always done everything we can to stay within the confines of the law. We just wish the powers that be appreciated that.

Eleanor Harrington Foyle Gallardo

Date 5/2/2021

More regulations, it’s the parents failure to have control of there kids. A__hole have to be blamed for causing bodily harm by taking to hot of puffs. I I’m always on the short end of the stick. I’m 65 and I resent the politicians taking one more health aid away from me. If it opens back up, send me an email. Thank you for your product, Eleanor Gallardo

David Adams

Date 5/5/2021 12:52:15 PM

You're welcome! We appreciate your loyalty.

Verl F Stephenson

Date 5/4/2021

Good afternoon, Have you been able to find shipping for personal orders to NC yet? I miss being able to order from you, and I'm in a very rural area that doesn't have vape shops. Thanks, Verl Stephenson

David Adams

Date 5/5/2021 12:41:56 PM

Unfortunately no. The post office and ATF haven't provided clear direction on how to proceed yet. That hasn't stopped them from fining companies though. The government is great. lol

Stephanie

Date 5/5/2021

Are your shops still open? I'm in Fort Wayne but will drive over to Mishawaka to shop.

Verl F Stephenson

Date 5/12/2021 12:33:47 PM

I am so sorry to hear this. I hope that you can get some guidance soon so that you'll be able to return to retail orders. It is a shame that small vaping business has been needlessly regulated and for some of us, the only place to buy is from the local quick in and out stores that sell big tobacco vaping products. Good luck and fingers crossed!

David Adams

Date 5/5/2021 12:40:05 PM

Yes, all 5 of our Ecig-Works locations are still open.

Jacob

Date 5/6/2021

I'm really saddened to hear that more needless regulations have affected you guys! I've been getting my stuff from y'all for years. I moved away from the shops I knew in northern Indiana a few years ago and have been using your online service since. Is there a place to find local shops that carry your stuff? If there's no such online tool, can you let me know if you have any shops you supply in or near southern Indiana?

David Adams

Date 5/14/2021 11:55:52 AM

Unfortunately, there's no one close to you. If you have a local shop, ask them to contact us please.

Earl

Date 5/14/2021

I live near Chattanooga tn actually just into Georgia Is there any one near us that carries your juice

David Adams

Date 5/14/2021 1:28:45 PM

The closest place is called Vape A Lot, in Cumming, GA.

Angie

Date 5/18/2021

I am in the 61234 zip code, is there any shops in my area or the quad cities that carry your products? I have been using your juice for years and don't want to give up the quality I am accustomed to. I don't have a relationship with any local shops due to the fact I have been a loyal customer to your online store. Therefore they would probably look at me as some kind of crazy person going in and requesting them to carry a new line when I have never supported their local business before.

Angie

Date 5/18/2021

I am in the 61234 zip code, is there any shops in my area or the quad cities that carry your products? I have been using your juice for years and don't want to give up the quality I am accustomed to. I don't have a relationship with any local shops due to the fact I have been a loyal customer to your online store. Therefore they would probably look at me as some kind of crazy person going in and requesting them to carry a new line when I have never supported their local business before.

Joanne Bolerjack

Date 5/23/2021 4:05:34 PM

We do sell to a shop in Keokuk, IA. I think that is the closest.

waynena allen

Date 5/22/2021

Hey there!!! I'm JUST like the rest of your sad customers!! I tried to stick up ahead by getting several of the 100ml bottles before your cut off date. Had I had the money, I would have gotten 20 bottles or a years worth!!! Do you supply any vape shops around the 27006 or within 50 miles away? State if North Carolina..Counties,...... Davie, Forsyth, Guilford, Yadkin, Davidson ??? You are only tobacco flavor I'll vape!! Rossi, Turkish, any!! Thank you for being such a great supplier all this time!!!!!!! Nena

Joanne Bolerjack

Date 5/23/2021 4:08:36 PM

Yes we do! The Vape Shop, LLC in Winston Salem!

Derek

Date 5/23/2021

I found this site while looking more into the PACT Act. Is this something you can use to start shipping Juice again? https://pages.tokenoftrust.com/vape-age-verify-compliance-us

Joanne Bolerjack

Date 5/23/2021 4:14:15 PM

We are working with a few compliance companies, which is how we are still able to sell wholesale. The problem with selling retail online is that for every order several hundred dollars worth of paperwork/ state tax compliance is generated depending on what state the customer lives in. For right now, in order to be compliant, we would have to increase our prices by at least 200%. To complicate things further every state has different requirements. Some of them are extremely cumbersome to the point where we can’t even sell wholesale in that state. At this point it would take a change in the law, but we are hopeful that we will be able to sell retail online again at some point. We have lobbyist working on this, and hope to be back at it soon. Especially since the FDA just excepted our PMTA application.

Royce Melburn

Date 5/23/2021

Is there any chance of you being able to ship vape juice in the future? Like is there anything you might have looked into that will allow you to work with or around the new laws so we can start getting high quality juice again?

Joanne Schemahorn

Date 5/25/2021 1:55:30 AM

There is a slight possibility we can do it through a network of delivery services. But that is still being developed. We (as an industry) are hoping that the law will be changed. We are lobbying and actively meeting with our congressional representatives.

Randa

Date 5/24/2021

Hi. I live in Southern Indiana. Zip code 47172. I’m sadded I can no longer order the vanilla cream. Where are your shops located?

Joanne Schemahorn

Date 5/25/2021 1:56:18 AM

We are in Plymouth, Goshen, Elkhart, and Mishawaka.

Nicole Hamilton

Date 5/26/2021

I was so saddened and panicked to hear the government’s regulations that no longer allow us vapers to order juice online. I’ve exclusively used Juice Mafia for several years now and am missing my Strawberry Peach Freeze!! I’ll admit I’ve been smoking cigarettes again as I’ve run out of juice and can’t seem to find a juice I love as much from my local stores. The owner of my one local store did say they are looking to add new vendors and would be willing to contact you guys so I’ll pass on your info! She also said, when I told her I exclusively vaped only your strawberry peach freeze, that if you filed your PMTA that she will see if she can order it from you, so that’s something. Though I know no one local can beat your prices per ml- I’ve already checked. Thank you for providing such excellent customer service to me over the years!! I hope that somehow someway I’ll be able to purchase your product again. God Bless!

Rob M

Date 5/30/2021

Any shops around 74429? Or Tulsa, OK area?

David Adams

Date 5/30/2021 8:23:43 PM

Unfortunately no, but if you have a local shop they can contact us about ordering for you.

Rae

Date 6/4/2021

Any locations in the Tampa Bay region? Including clearwater, new port richey, lutz, safety harbor, spring hill.....? Like many other posters, I am an older adult who has used vape to kick a longterm cigarette habit. I was so bad that I smoked through my pregnancy. I finally quit by vaping and my body signaled each time I was ready to lower the nicotine. I vape 0 nic now so its just a crutch but I need it a little longer. I loved juice mafia flavors and the customization.

Sherry

Date 6/10/2021

Really miss your products. :( Any shops in or near Jacksonville Florida carry your juice?

Pat

Date 6/15/2021

I live in Southern MD. That is 20653. Are there any locations in the area that carry your juice?

Jeremy

Date 6/23/2021

Do you know of any shops that carry your products, specifically mafia mint, in Central Georgia? I have checked with several without any luck. The shop I normally use has tried to contact you about getting it back in stock. They used to carry it.

Jeremy

Date 6/23/2021

Do you know of any shops that carry your products, specifically mafia mint, in Central Georgia? I have checked with several without any luck. The shop I normally use has tried to contact you about getting it back in stock. They used to carry it.

David Adams

Date 6/23/2021 9:52:42 PM

Vape A Lot in Cumming would be the closest place to you.

Nina

Date 6/28/2021

Can a list of retail of stores in the general area of 07024 (Fort Lee, NJ)zip code be provided? I really like the Juice Mafia products, thank you

JP HULLER

Date 6/29/2021

The ever increasing list of people asking where they can buy your products begs that your web site includes a by state list of retail shops. If you are really cool the list would have hot links to each store.

Andy

Date 7/15/2021

Please let me know where your products are sold in Oregon. Thanks.

Scher

Date 7/24/2021

I live between Mobile AL 36606 and Pensacola FL 32526 ... please let me know a brick & mortar store near so I can but some eCIGWORKS Tobacco 6MG 50ML

Scher

Date 7/24/2021

I live between Mobile AL 36606 and Pensacola FL 32526 ... please let me know a brick & mortar store near so I can but some eCIGWORKS Tobacco 6MG 50ML

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